Service
Contested Metric Diagnostic
Two official numbers. Both claim truth. We trace one metric from the source through the warehouse into the report and leave a written ruling plus evidence SQL — typically in about ten business days.
One metric
The number both sides claim
Two artifacts
The reports or extracts in dispute
About ten business days
A fixed, short statement of work
Written ruling
Which number is valid for which decision
Evidence SQL
Queries your team can re-run
Stack
SnowflakedbtPythonSQLAWSAirflowTableau / Power BIThe work
How we help
When the jobs are green and both dashboards refreshed, the problem is not a failed pipeline. It is the level of detail — an order total versus the line items — a filter, a copied rule, or a delete the load dropped.
The diagnostic is a fixed, short statement of work. Building the fix is a separate engagement if you want it.
When this is the engagement
Both dashboards refreshed, and nobody will yield — close, commissions, or an agent is about to pick a side.
Contracted and invoiced by Havilah Technologies LLC. Delivery in your warehouse and your git.
- 01Take one metric and two artifacts — a report, an extract, a board pack, or an agent answer.
- 02Trace the number from the operational document through ingest, the warehouse, the mart, and the report.
- 03Issue a written ruling: which number is valid for which decision.
- 04Deliver evidence SQL your team can re-run.
- 05Rank the fixes, with a list of objects that must not be edited without a named approver.
Typical work
What an engagement looks like
01
Intake
The metric name, two artifacts, and access to the warehouse and the workbook.
02
Trace
Source, warehouse, and report — until the break is named.
03
Ruling
Which figure is valid for close, operations, or compensation.
04
Handoff
Evidence SQL and ranked changes. Implementation is a separate scope.
What you receive
Deliverables
- A written ruling: which number is valid for which decision
- Evidence SQL your team re-runs
- Ranked changes with owners
- A do-not-touch list for bonus formulas, GL maps, and load filters
Capabilities
In scope
- One metric, traced from source to report
- A written ruling for a named decision
- Evidence SQL your team re-runs
- Ranked fixes, not a silent rebuild
Method
Trace the number from source to report
01
Operational document
Invoice, job, contract — header vs line.
02
CDC / ingest
Deletes, late arrivals, what the pipeline actually kept.
03
Warehouse fact
Grain. The hop most fights actually live in.
04
Certified mart
The table both sides call source of truth.
05
BI calculation
Joins, filters, table calcs nobody remembers putting in.
06
Downstream
Bonus, branch scorecard, or the agent about to quote it.
- 01Ruling: which number is valid for which decision (close vs ops vs compensation).
- 02Break class: source, grain, mapping, late CDC, report logic, or a copied business rule.
- 03Evidence SQL — parameterized, they re-run.
- 04Ranked changes, hours, and owner.
- 05Do-not-touch list: bonus formulas, GL maps, CDC delete filters unless a named human approves.
Questions
- How long is it?
- Typically about ten business days for one metric and two artifacts. The scope is fixed and short.
- What do we receive?
- A written ruling and evidence SQL your team can re-run. A sample ruling is published only from a real engagement, with the client’s permission.
- Does the fee include the rebuild?
- No. The diagnostic names the break. Implementation is a separate written statement of work if you want it built.
- What should we send?
- The metric name, the two artifacts that disagree, and the decision or deadline that depends on the number.
Related services
Analytics & AI-Ready Data
One metric layer, so reports and AI copilots pull from numbers the business has already agreed on.
Governance & Data Quality
Tests, lineage, and named owners, so accuracy holds at close, at audit, and after we leave.
Data Engineering & Cloud Platforms
Pipelines and platforms that move ERP, CRM, files, and APIs into a warehouse your team can run.
Discuss Contested Metric Diagnostic.
Contested Metric Diagnostic is contracted under Havilah Technologies LLC. Tell us the stack, the systems, and the outcome.